Managed Backup & Recovery

Backup management is the process of automatically copying, storing, and verifying business data so it can be restored after loss, corruption, or a cyberattack. It covers endpoints such as desktops and laptops, on-site and off-site servers, and SaaS platforms your team depends on every day. A managed approach removes the guesswork by handling scheduling, testing, and monitoring on your behalf — whether you are a business owner without a dedicated IT team or an IT manager overseeing a mixed environment.

• Managed Backup & Recovery protects business-critical data across endpoints, servers, and cloud platforms.
• Automated backup testing confirms that your data is restorable before a crisis occurs, not during one.

Ransomware, accidental deletion, and hardware failure are routine business risks. For IT managers, unvalidated backups create hidden liability. For business owners, a single unrecoverable failure can mean lost revenue, missed deadlines, and damaged customer trust. A managed backup strategy replaces hope-based recovery with a tested, documented process that works when it is actually needed.

Desktops and laptops hold business-critical data that is easy to overlook in a formal IT protection plan. Managed Backup & Recovery runs automatically in the background, protecting every enrolled device without interrupting daily work. Whether employees are on-site or remote, their files are continuously protected and available for recovery when needed.

• Endpoint backup protects desktop and laptop data without requiring action from users or administrators.
• Remote and in-office employees receive equal file protection under a single managed policy.

Servers store the applications and data your business depends on every day. Full system image backups, on-site and off-site failover options, ransomware scanning, and nightly restore validation are all included. Backups can run as frequently as every five minutes, keeping your recovery point close to real time and minimizing data loss exposure for critical systems.

Features include:

• Full system image backups
• On-site and off-site failover
• Backups as often as every 5 minutes
• Ransomware scanning
• Nightly testing and validation
• One-year or higher retention

Most SaaS platforms are not backup solutions. The data your team creates inside the tools they use every day (data inside their emails, files, shared documents, and collaboration history) is the customer's responsibility to protect. Managed Backup & Recovery provides user-level backups across your SaaS environment, so that data remains recoverable after accidental deletion, account changes, or service disruptions.

Platforms covered:

• Exchange (Mail)
• OneDrive
• SharePoint
• Teams

For business owners, managed backup & recovery means knowing the business can recover quickly without depending on internal IT expertise. For IT managers, it means documented, validated backup coverage with nightly testing, ransomware scanning, and a clear recovery path, all managed for you.

Get in touch with our team to explore how we can support your business with tailored backup & recovery solutions.